Frequently Asked Questions
Straight answers about your 949t account: deposits, withdrawals, bonuses, games, KYC, and the mobile app. If your question is not here, contact our 24/7 live chat.
This FAQ covers the most common questions from 949t players across Bangladesh. The platform supports bKash, Nagad, Rocket, Upay, and Bank Transfer — so most players can get started in a few minutes. Read through the sections below, or jump straight to the topic you need. All figures on this page are taken directly from the platform's current terms.
Account & Registration
Who can register on 949t?
949t is open to residents of Bangladesh who are 18 years of age or older. You need a valid mobile number to receive the OTP and a supported payment method (bKash, Nagad, Rocket, Upay, or Bank Transfer) to make your first deposit.
One account per person. Creating multiple accounts will result in permanent suspension and forfeiture of any balance.
How do I create a new account?
Go to 949t Register, enter your mobile number, set a password, and confirm the OTP. The whole process takes under two minutes. After registration, make a deposit of at least ৳400 to unlock the welcome bonus and start playing.
I forgot my password. What should I do?
Open the 949t Login page and click Forgot Password. Enter your registered mobile number and you will receive a reset OTP within seconds. If the OTP does not arrive after two minutes, contact 24/7 live chat directly from the homepage.
Deposits & Payments
What is the minimum deposit amount?
The minimum deposit is ৳400. This applies to all payment methods: bKash, Nagad, Rocket, Upay, and Bank Transfer.
How fast do deposits arrive?
Deposits via bKash, Nagad, Rocket, and Upay are credited in under 4 minutes on average. Bank Transfer may take slightly longer depending on your bank's processing schedule. If a deposit has not arrived after 15 minutes, open a live chat and share your transaction reference number.
Which payment methods are accepted?
949t accepts the five most widely used payment methods in Bangladesh:
- bKash — deposits credited within 4 minutes, withdrawals within 45 minutes
- Nagad — deposits credited within 4 minutes, withdrawals within 45 minutes
- Rocket — deposits credited within 4 minutes, withdrawals within 45 minutes
- Upay — deposits credited within 4 minutes, withdrawals within 45 minutes
- Bank Transfer — standard processing time applies; withdrawals within 45 minutes once confirmed
No cryptocurrency or international card payments are accepted at this time.
Withdrawals & KYC
What is the minimum withdrawal amount?
The minimum withdrawal is ৳600. The maximum daily withdrawal is ৳2,40,000 at the base level (VIP 1). Higher VIP tiers have increased daily limits — see the 949t Bonus & VIP page for the full table.
How long does a withdrawal take?
Standard withdrawals are processed within 45 minutes. Your first-ever withdrawal may take up to 1 hour while KYC is confirmed. After that, subsequent withdrawals follow the 45-minute window.
What documents do I need for KYC?
KYC verification is required before your first withdrawal. Submit one of the following:
- National ID Card (NID)
- Passport
- Driving Licence
Upload a clear photo (front and back for NID) through the account settings panel. The review takes up to 24 hours, but is usually completed much faster. For a step-by-step guide, visit the 949t Withdrawal & KYC Guide.
Bonuses & Promotions
What is the welcome bonus and how do I claim it?
New players receive a 160% bonus on their first deposit, up to a maximum of ৳18,500. The bonus is credited automatically after your first deposit clears. Minimum deposit to trigger the offer is ৳400.
Example: deposit ৳1,000, receive ৳1,600 bonus — total balance ৳2,600 to play with.
What are the wagering requirements for bonuses?
Bonus funds must be wagered 6 times before they can be withdrawn. The bonus is valid for 7 days from the date of issue. Only real-money wagers count toward the rollover; bets placed with other bonus funds do not count.
For the full terms on each promotion, visit the 949t Bonus & VIP page.
Is there a reload bonus for existing players?
Yes. Existing players receive a 10% reload bonus on qualifying deposits. Daily cashback of 0.9% (rising with VIP level) is also credited automatically every day based on the previous day's net losses. No opt-in is required for cashback.
How does the referral bonus work?
Share your unique referral link with a friend. When they register and make their first deposit, you receive ৳225 added directly to your account balance. There is no limit on the number of friends you can refer. Full details are on the 949t Referral Bonus page.
Games & Casino
What types of games are available on 949t?
949t offers over 2,300 games across slots, live casino, fishing games, crash, lottery, and sports betting. Game providers include Evolution, Sexy Gaming, Playtech, JILI, Ezugi, and PG Soft. The 949t Casino page has the full game library.
What is the minimum bet on casino games?
Minimum bets vary by game. For example, Monster Plinko (JILI) starts at ৳1, while Monster Dice (Evolution) starts at ৳5. The table below shows a selection of popular games:
| Game | Provider | RTP | Min Bet | Max Bet |
|---|---|---|---|---|
| Monster Dice | Evolution | 95.5% | ৳5 | ৳5,000 |
| Super Keno | JILI | 96.0% | ৳10 | ৳50,000 |
| Monster Plinko | JILI | 95.6% | ৳1 | ৳20,000 |
| Color Game | Evolution | 95.6% | ৳10 | ৳10,000 |
| Muay Thai Champion | Playtech | 96.3% | ৳1 | ৳20,000 |
| Rise of Apollo | JILI | 96.4% | ৳2 | ৳20,000 |
| Mini Baccarat | Sexy Gaming | 95.7% | ৳1 | ৳20,000 |
| Spirit Party | Ezugi | 95.2% | ৳5 | ৳5,000 |
Mobile App
How do I install the 949t app on Android?
Go to the 949t App page and tap Download APK. Before installing, enable Install from Unknown Sources in your Android settings (Settings → Security → Unknown Sources). The APK is 28 MB, free to download, and requires Android 6.0 or higher. Current version: 3.5.16.
The app is not on Google Play, so you must download the APK directly from the official site.
Is there an iOS version of the app?
An iOS app is not currently available. iPhone and iPad users can access all games through the mobile-optimised website at 949-t.app using Safari. The site works without installation and loads quickly on a standard mobile data connection.
Support & Security
How do I contact 949t customer support?
949t offers 24/7 live chat accessible from any page on the site. You can also email [email protected]. Live chat is the fastest option — most queries are resolved within a few minutes regardless of the time of day.
Is my personal data safe on 949t?
All connections to 949t use SSL encryption. Your personal information is used only for account management and KYC compliance — it is never sold to third parties. For full details read the Privacy Policy.
How do I set deposit limits or self-exclude?
Contact 24/7 live chat or email [email protected] to request a deposit limit, cooling-off period, or full self-exclusion. These tools are available to all players at no cost and take effect within 24 hours of your request. See the Responsible Gaming page for more information.
Play Responsibly
949t is for adult players in Bangladesh only. Set deposit limits or request self-exclusion any time. If gambling is affecting your life, talk to someone you trust or contact our support team.
Still have a question?
Our 24/7 live chat team is online right now. Or register your account in under two minutes and explore everything 949t has to offer.