949t Privacy Policy

Who We Are

949t operates the online gaming platform at https://949-t.app. We are the data controller for personal information collected through this website and the 949t mobile app. This Privacy Policy explains what data we collect from players in Bangladesh, why we collect it, and how you can control it.

If you have questions about this policy at any time, write to us at [email protected]. Our 24/7 support team handles data enquiries in addition to general account support.

Data We Collect

We collect only what is necessary to run your account, verify your identity, process transactions, and comply with applicable regulations. Here is a plain breakdown:

Account Registration Data

• Full name, date of birth, and gender
• Email address and mobile number
• Username and hashed password
• Country and city of residence (Bangladesh)

Identity Verification (KYC) Data

Before your first withdrawal, 949t requires KYC verification. We collect a copy of one of the following documents:

• National ID Card (NID)
• Passport
• Driving Licence

KYC documents are reviewed within 24 hours. They are stored encrypted and accessed only by our compliance team.

Financial & Transaction Data

• Deposit and withdrawal amounts, dates, and reference numbers
• Mobile wallet identifiers (bKash, Nagad, Rocket, Upay) or bank account details used for transfers
• Bonus redemption records and wagering history

Gameplay & Behavioural Data

• Games played, bet amounts, win/loss records, and session durations
• Responsible gaming tool usage (deposit limits, self-exclusion requests)
• In-game interactions used to detect unusual patterns or fraud

Technical & Device Data

• IP address, browser type, operating system, and device identifiers
• App version (currently 3.5.16) and Android version (minimum 6.0)
• Pages visited, click paths, and session timestamps

Communications Data

• Live chat transcripts, emails, and support ticket content
• Survey responses and feedback you submit voluntarily

How We Use Your Data

Legal Basis for Processing

949t processes your data on one or more of the following grounds:

• Contract performance: Processing needed to run your account, pay out winnings, and enforce bonus terms.
• Legal obligation: KYC, anti-money-laundering checks, and regulatory record-keeping.
• Legitimate interests: Fraud prevention, platform security, and analytics to improve our service.
• Consent: Marketing communications. You can withdraw consent at any time by contacting [email protected].

Who We Share Data With

949t does not sell your personal data. We share it only where necessary:

Payment Processors

Your wallet or bank details are passed to the relevant payment provider (bKash, Nagad, Rocket, Upay, or your bank) solely to execute the transaction you requested. Each provider operates under its own privacy policy.

Game Providers

Providers such as Evolution, JILI, Sexy Gaming, Playtech, Ezugi, and PG Soft receive a session token and your account currency (৳ BDT) to serve games. They do not receive your name, NID, or financial history.

Identity Verification Partners

We may use a third-party KYC service to validate NID documents. Document images are transmitted over TLS and are not stored by the third party after verification is complete.

Legal & Regulatory Bodies

We will disclose data to law enforcement or regulators when required by a valid legal order. We will notify you where permitted to do so.

Cookies & Tracking

949t uses cookies and similar technologies on the website and in the app. Here is what we set:

• Essential cookies: Keep you logged in, remember your session preferences, and prevent fraud. Cannot be disabled without breaking functionality.
• Analytics cookies: Measure page load times, error rates, and feature usage. Data is aggregated and anonymised before review.
• Marketing cookies: Track which promotions brought you to 949t. We only set these with your consent.

To manage cookies, adjust your browser settings or contact our support team. Disabling essential cookies will prevent login.

How Long We Keep Data

We keep your account data for as long as your account is active, plus a minimum period after closure required for legal compliance. KYC documents and financial records are retained for at least five years following account closure. Marketing preference records are deleted within 30 days of consent withdrawal. Chat transcripts are kept for 12 months to handle disputes.

Your Rights

You have the following rights regarding your personal data held by 949t:

• Access: Request a copy of all data we hold about you.
• Correction: Ask us to fix inaccurate or incomplete data.
• Deletion: Request erasure of data we no longer need, subject to legal retention obligations.
• Restriction: Ask us to pause processing while a dispute is resolved.
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests, including profiling for direct marketing.
• Withdraw consent: Opt out of marketing messages at any time.

To exercise any of these rights, email [email protected] with your account username and a brief description of your request. We respond within 30 days.

Exercising your data rights will not affect your ability to play, deposit, or withdraw — provided your account remains in good standing and KYC requirements are met.

Security Measures

949t uses industry-standard technical and organisational measures to protect your data:

• TLS 1.3 encryption on all data in transit between your device and our servers
• AES-256 encryption for sensitive data at rest, including KYC documents
• Passwords are stored as one-way hashes; we never store plain-text passwords
• Access to personal data is restricted to staff with a documented need
• Regular penetration tests and vulnerability scans of the platform
• 24/7 fraud monitoring with automatic account freezing on suspicious patterns

If a data breach occurs that is likely to harm your rights, we will notify you and the relevant authority without undue delay.

Minors Policy

949t is strictly for players aged 18 and above. We do not knowingly collect data from anyone under 18. If you believe a minor has created an account, contact us at [email protected] and we will close the account and delete the data within 48 hours.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we make material changes, we will notify you by email or by displaying a notice in your account dashboard at least 7 days before the new policy takes effect. The "Last updated" date at the top of this page will always show the most recent revision.

Continuing to use 949t after the effective date of a revised policy means you accept the updated terms. If you do not accept them, you may close your account by contacting support.

Contact Us

For any question, complaint, or data request related to this Privacy Policy, reach our team directly:

• Email: [email protected]
• Live Chat: Available 24/7 from the main menu on 949-t.app

We aim to respond to all data-related enquiries within 2 business days. For formal subject access requests, the statutory deadline is 30 days from receipt of a verified request.