Our Commitment to Responsible Gaming
949t operates exclusively for adult players in Bangladesh. We believe that gambling is a form of entertainment — and like any entertainment, it works best when you stay in charge. Our responsible gaming framework is not a checkbox. It is a set of real tools, clear rules, and human support channels that any player can access at any time.
We do not encourage players to chase losses, increase deposits beyond their means, or treat gambling as a source of income. If you feel that gambling is no longer fun, please use the tools described on this page immediately.
Age Verification
949t accepts registrations only from players who are 18 years of age or older. This is a firm rule with no exceptions. During the KYC (Know Your Customer) process, you will be required to submit one of the following documents:
- National ID Card (NID)
- Passport
- Driving Licence
KYC review typically completes within 24 hours. Your first withdrawal will only be processed after KYC is approved. If our team has reason to suspect a player is under 18, the account will be suspended pending verification. Funds in a suspended underage account are returned in full minus any bonuses.
Important: Do not share your 949t account credentials with anyone under 18. If a minor accesses your account, the responsibility sits with the account holder.
Deposit & Spending Limits
You can set a personal deposit ceiling at any time by contacting our 24/7 Live Chat team or emailing [email protected]. Limits can be set for a daily, weekly, or monthly period.
| Limit Type | Applies To | Takes Effect | Can Be Increased After |
|---|---|---|---|
| Daily Deposit Limit | Total deposits in a 24-hour window | Immediately | 7-day cooling period |
| Weekly Deposit Limit | Total deposits Mon–Sun | Immediately | 7-day cooling period |
| Monthly Deposit Limit | Total deposits in a calendar month | Immediately | 30-day cooling period |
| Session Time Reminder | Sends an alert after a set play duration | Next session | Can be adjusted any time |
A deposit limit reduction takes effect immediately. An increase only takes effect after the cooling-off period has passed. This design prevents impulsive decisions made during a losing streak.
Self-Exclusion
Self-exclusion lets you lock your 949t account for a fixed period — or permanently. During self-exclusion, you cannot deposit, place bets, or receive marketing messages from 949t. Any available balance is returned to your registered payment method (bKash, Nagad, Rocket, Upay, or Bank Transfer) within 45 minutes of a confirmed exclusion request under the standard withdrawal policy.
Exclusion options
- Short break (1–6 weeks): temporary pause; your account reopens automatically at the end of the period.
- Extended exclusion (6 months – 5 years): you must contact support to reopen and pass a 24-hour review.
- Permanent exclusion: the account is closed and cannot be reopened. Any remaining balance is returned.
To request self-exclusion, contact our Live Chat team or send an email to [email protected] with the subject line "Self-Exclusion Request". The process starts within one hour of your request.
Warning Signs to Watch For
Gambling becomes a problem when it stops being fun and starts creating stress. Here are some honest signs that something may be wrong:
- You spend more than you planned, regularly.
- You borrow money or sell items to fund bets.
- Losing sessions make you angry, anxious, or unable to sleep.
- You hide your gambling activity from family or friends.
- You skip work, meals, or other commitments to keep playing.
- You keep trying to "win back" what you lost.
If two or more of these describe your experience, please use the self-exclusion tool or contact support immediately. There is no shame in asking for help.
Remember: every bet has a house edge. Gambling is designed so that the platform earns over time. No strategy guarantees profit. Treat your deposits as the cost of entertainment, not an investment.
Protecting Minors
If you share a device with family members or children, we strongly recommend using device-level parental controls to block gambling sites. You should also:
- Never save your 949t login details in a shared browser.
- Log out fully after every session on a shared device.
- Keep your registered mobile number and bKash/Nagad PIN private.
Third-party filtering tools such as Net Nanny and similar apps available on Android 6.0+ can block gambling content across all apps and browsers on a shared device.
How to Set Limits on 949t
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1Log in to your 949t account Open the 949t app (v3.5.16) or website and sign in with your registered mobile number and password.
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2Open Live Chat or send an email Tap the chat icon (available 24/7) or email [email protected]. State the limit type and the amount or period you want.
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3Confirm your identity Our agent will verify your account with a quick security question. This keeps your limits safe from anyone else changing them.
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4Receive confirmation You will get a confirmation message in chat or by email. A deposit or time limit takes effect immediately; an increase takes effect after the cooling period.
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5Review limits regularly You can check or reduce your active limits at any time. We recommend reviewing them monthly, especially after a large deposit or a long session.
Get Help
949t's customer support team is available 24 hours a day, every day of the year. If you are concerned about your own gambling or someone else's, you can reach us through:
- Live Chat: available inside the 949t app or on the website — fastest response.
- Email: [email protected] — typically responded to within 2 hours.
Our support agents are trained to handle responsible gaming requests with discretion. You will not be pressured to continue playing or to dismiss a limit request.
Our Policies
Responsible gaming at 949t sits alongside our broader Terms of Service and Privacy Policy. Key policy commitments include:
- We do not market to players who have requested self-exclusion.
- We do not offer deposit bonuses to players who have an active deposit limit set at or below ৳400 per day.
- We review accounts flagged for unusual or high-volume activity and may proactively apply cooling-off measures.
- Player data is processed in line with our Privacy Policy; responsible gaming records are never shared with third parties for marketing.
- Accounts found to belong to excluded players attempting to re-register are closed immediately and balances refunded.
These policies apply to all players accessing 949t from Bangladesh, regardless of the device or payment method used.
Common Questions
Can I cancel a self-exclusion early?
Will my deposit limit affect my existing bonuses?
What happens to my balance during self-exclusion?
Is 949t available to players outside Bangladesh?
How quickly does support respond to a limit request?
Ready to Play on Your Terms?
Open an account with a ৳400 minimum deposit and set your limits from day one.
18+ · Play Responsibly · 949t is for adult players in Bangladesh only. Terms & Conditions · Privacy Policy